Credible, Capable, and Ready to Engage: A Three-Step Guide for Health Plans to Identify Patient Organizations for Engagement

Designed for health plans and healthcare stakeholders, this resource provides a framework for identifying credible patient organizations for engagement and collaboration. It helps organizations move beyond individual anecdotes to better understand broader patient community perspectives and needs.

This tool helps you:

• Assess organizations: A step-by-step framework to evaluate patient groups for credibility, representativeness, and focus on patients.

• Avoid the N-of-1 pitfalls: Move beyond n-of-1 perspectives or individual stories on social media to help inform the needs of population health n-of-many perspectives across patients and different conditions.

• Build a trusted patient network: A network of reliable organizations ready to help inform decisions.